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Direct Dial

Setting up a new Direct Dial number via the Service Delivery Console.

Updated yesterday

Please note: this article will be retired on the 30th January 2026

  • Accessing the Service Delivery Console

  • Accessing Numbers

  • Finding Unassigned Numbers

  • Adding a new call flow

  • Using the DDI Template

  • Adding further call options

  • User Profile via the Configuration Console

Additional Resources;

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