The following ports must be permitted outbound to the destination IP addresses listed:
Deskphone
Service | Outbound Service | Destination |
SIP + RTP (Voice) | 5060 UDP 5060 TCP 5061 TCP 10000-60000 UDP | 193.104.89.0/24 77.95.114.0/24 77.95.112.0/24 82.144.248.0/24 |
Deskphone softkeys | 443 TCP 80 TCP | 193.104.89.0/24 77.95.114.0/24 77.95.112.0/24 82.144.248.0/24 |
Directory Services (LDAP & LDAPS) | 389 TCP 389 UDP 636 TCP | 193.104.89.0/24 77.95.114.0/24 77.95.112.0/24 82.144.248.0/24 |
NTP | 123 UDP | 193.104.89.0/24 77.95.114.0/24 77.95.112.0/24 82.144.248.0/24 |
DNS | 53 UDP 53 TCP | 193.104.89.0/24 77.95.114.0/24 77.95.112.0/24 82.144.248.0/24 |
Remote diagnostics | 514 UDP | (0.0.0.0/0) |
Web | 443 TCP | Cloudflare IP ranges: |
Softphone & Phonebar
Service | Outbound Service | Destination |
Softphone | 443 TCP 443 UDP | 193.104.89.0/24 77.95.114.0/24 77.95.112.0/24 82.144.248.0/24 |
RTP (voice) | 10000-60000 UDP | 193.104.89.0/24 77.95.114.0/24 77.95.112.0/24 82.144.248.0/24 |
Web | 443 TCP | Cloudflare IP ranges: |
*There are no inbound firewall requirements.
*We recommend that SIP ALG is disabled as it often incorrectly modifies SIP headers
Surgery Intellect, powered by TORTUS
Surgery Intellect communicates with the TORTUS API via HTTPS TCP/IP requests. Because of this, it is important to test that the app can correctly communicate with the server
In some cases when on networks with restricted firewalls, you may need to whitelist their endpoints so that all functionality works correctly. If you or your users experience issues signing in, or are unable to complete consultations, we recommend the following domain entries are allowed on every device that you wish TORTUS to operate on:
Name | URL | Description |
TORTUS Domain | This will cover all TORTUS services. They recommend this approach so you do not need to re-configure as they add / change new endpoints
They use a range of subdomains for their services, including authentication and their API
Specifically, they require allowing the majority of HTTP Methods: GET, PATCH, PUT, POST, DELETE, OPTIONS | |
TORTUS Monitoring | The monitoring tool that TORTUS use to notify them of potential service issues from the TORTUS App or their API | |
Auth0 | This is TORTUS' Authentication provider’s log in page - some stylesheets are loaded from this address |