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Surgery Assist - Onboarding Process

An overview of the deployment process of Surgery Assist

Updated over 2 weeks ago

The deployment of Surgery Assist is over a 5 week process with 5 weekly meetings, your dedicated Customer Success Advisor will work closely with you to fit around your schedule and support you with any questions you have along the way

Your Customer Success Advisor will be available for continued support post Go Live and throughout your contract with Surgery Assist


Online Forms

Onboarding Form

This is the main form we use to gather all your Surgery information such as main menu options, website provider, phone numbers etc

Signposting Form

This form is for all signposting / Online Consultation material

Skeleton Bot Feedback

Feedback on the flow of your Chatbot

AI Testing

Feedback on the AI responses

Approval to Proceed

To confirm you are happy with the Bot and approve going live

Staff Satisfaction

Anonymous, survey for us to measure the impact of Surgery Assist

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