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Assigning Short Dial & Central Directory

This webinar goes through short dials for users and groups and explains bulk or single uploading and maintenance of your central directory.

Updated over 2 weeks ago

Please note: this article will be retired on the 30th January 2026

  • Accessing Users/Groups via the Service Delivery Console

  • Editing Users via the Service Delivery Console

  • Editing Groups via the Service Delivery Console

  • Editing Short Dials (User/Group) via the Configuration Console

  • Central Directory - Bulk Upload via the Configuration Console

  • Searching the Central Directory via the User console

  • Adding a single contact to the Central Directory through the User Console

Additional Resources;

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