Privacy Notice

Our privacy notice sets out how X-on Health uses and protects any personal data that we collect from you.

Updated over a week ago

This Privacy Notice describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.


X-on Health ensures that all data acquired during any interaction with people who enquire via our website site or by any other means, or from our customers and suppliers, is completely protected and when necessary is stored securely within our encrypted networking environment.

Only data needed to engage with any of the aforementioned contacts is stored, with our systems fully configured for the protection of an individual's data and consequently their privacy.

Enquirers and customers supply required data willingly, but retain ownership and control of their data.

X-on Health business processes include a credit check of all customers. This information remains confidential and is protected in accordance with our privacy policy.


It is important to understand that X-on Health only controls the personal data we hold to maintain our business, e.g. customer and employee details, but where our services are concerned, the customer data associated with that service remains under the control of the customer. X-on Health processes customer data on their behalf.


Personally identifiable data held by X-on Health can be reviewed at any time by contacting us. In line with our privacy policy, we will take steps to correctly identify the contact before accessing or changing that data.


Customers who no longer utilise X-on Health services, or people who have enquired about X-on Health services, have the 'right to be forgotten' at any time by contacting us. In line with our privacy policy, we will take steps to correctly identify the contact before removing that data. While a customer X-on Health needs agreed personal data to maintain that customer's service.


X-on Health are accredited by a number of organisations, accreditations which are regularly audited, and which attest to the high levels of data security maintained by X-on Health, e.g. ISO9001 (Quality Management of Systems requirements), ISO27001 (Information Security Management Standards), ICO (Data Protection Act compliance), IGT (NHS digital services access requirements), are a Crown Commercial Service Supplier and are PCI-DSS (credit card security rules) Level 4 providers.

If you have concerns regarding how X-on Health handles your data, please contact us to discuss, otherwise you can opt to leave the website and not engage with X-on Health.


The X-on Health website does not collect any personal information. Only if you enquire via the contact form, or by calling us, do X-on Health retain any personal information, and only that supplied to us. We do not supply that information to any third party.


Cookies are small files stored in your web browser which can add functionality to a website.

Cookies can also be used to gather anonymous statistical information on website usage such as page visits, visitor location etc. This information is completely anonymous and no personal information is included in these statistics.

The X-on Health website only employs analytical cookies to provide us with site statistics, we do not use cookies for any other purpose. We use the data to improve the design and content of our website, thereby enhancing the user experience.

If you prefer that cookies not be stored on your computer you can change your web browser Preferences/Settings to block cookies. You can usually block permanently, or choose that cookies are deleted when you close the browser. More information here.

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