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Training Resources

Live Online Training Schedule, Training Videos and downloadable resources for Surgery Connect

15 articles
Phonebar

Integrate directly with your clinical system, make and receive internal/external calls, video calls, send SMS and photo requests

22 articles
Service Delivery Console

Manage your Users, Groups, Numbers, Calendars and Extensions

27 articles
X-flow

The tool that allows you to create, view and update your call flows

27 articles
Configuration Console

Change some standard configurations setting for Surgery Connect

31 articles
User Console

Your directory, softphone, college status, live view of calls, stat boxes and quick calendar view

29 articles
Check and Cancel

Discover our new patient self-serve feature

6 articles
Patient Callback Feature

An alternative way of queuing, reducing patient frustration and saving on call costs

7 articles
Personalised Call Routing

Allowing you to route certain numbers to direct them to the right care

3 articles
Reports

Reports breakdown and best practice ideas

12 articles
SMS Feature

Everything you need to know regarding Surgery Connect SMS

11 articles
Wallboard Feature

What is the wallboard and how to use/view it

1 article
Voicemail Feature

Everything you need to know about Voicemail

5 articles
Surgery Connect Webinars

Detailed instructions and advice on key areas of your Surgery Connect system

37 articles
Handsets & Hardware

Resources for your Deskphones and Hardware

12 articles
Advanced Tips

Best Practice ideas, problem solving and technical information

18 articles
Trust Centre

Our Trust Centre provides in-depth information about security, privacy, compliance, certificates and credentials across our products and services

7 articles
Billing

Support with queries

1 article
Releases
1 article
Surgery Connect News Centre
Catch up on latest Surgery Connect releases and new features.
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