Training Resources

Live Online Training Schedule, Training Videos and downloadable resources for Surgery Connect

17 articles


Integrate directly with your clinical system, make and receive internal/external calls, video calls, send SMS and photo requests

23 articles

Service Delivery Console

Manage your Users, Groups, Numbers, Calendars and Extensions

26 articles


The tool that allows you to create, view and update your call flows

27 articles

Configuration Console

Change some standard configurations setting for Surgery Connect

31 articles

User Console

Your directory, softphone, college status, live view of calls, stat boxes and quick calendar view

29 articles

Check and Cancel

Discover our new patient self-serve feature

6 articles

Patient Callback Feature

An alternative way of queuing, reducing patient frustration and saving on call costs

7 articles

Personalised Call Routing

Allowing you to route certain numbers to direct them to the right care

3 articles


Reports breakdown and best practice ideas

12 articles

SMS Feature

Everything you need to know regarding Surgery Connect SMS

12 articles

Wallboard Feature

What is the wallboard and how to use/view it

1 article

Voicemail Feature

Everything you need to know about Voicemail

5 articles

Surgery Connect Webinars

Detailed instructions and advice on key areas of your Surgery Connect system

34 articles

Handsets & Hardware

Resources for your Deskphones and Hardware

12 articles

Advanced Tips

Best Practice ideas, problem solving and technical information

18 articles

Trust Centre

Our Trust Centre provides in-depth information about security, privacy, compliance, certificates and credentials across our products and services

7 articles


Support with queries

1 article
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