Fulfil Surgery Connect's potential! Learn more about your features, help guides and video resources.

Training Resources

Live Online Training Schedule, Training Videos and downloadable resources for Surgery Connect

Phonebar

Integrate directly with your clinical system, make and receive internal/external calls, video calls, send SMS and photo requests

Service Delivery Console

Manage your Users, Groups, Numbers, Calendars and Extensions

X-flow

The tool that allows you to create, view and update your call flows

Configuration Console

Change some standard configurations setting for Surgery Connect

User Console

Your directory, softphone, college status, live view of calls, stat boxes and quick calendar view

Patient Callback Feature

An alternative way of queuing, reducing patient frustration and saving on call costs

Personalised Call Routing

Allowing you to route certain numbers to direct them to the right care

Reports

Reports breakdown and best practice ideas

SMS Feature

Everything you need to know regarding Surgery Connect SMS

Wallboard Feature

What is the wallboard and how to use/view it

Voicemail Feature

Everything you need to know about Voicemail

Surgery Connect Webinars

Detailed instructions and advice on key areas of your Surgery Connect system

Handsets & Hardware

Resources for your Deskphones and Hardware

Advanced Tips

Best Practice ideas, problem solving and technical information

Trust Centre

Our Trust Centre provides in-depth information about security, privacy, compliance, certificates and credentials across our products and services

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