Surgery Connect Webinars
Detailed instructions and advice on key areas of your Surgery Connect system
28 articles
- How Surgery Connect can help with Seasonal ClinicsA look at how you can use Surgery Connect to cope with the Seasonal Clinic influx
- Phonebar for SystmOne UsersThis webinar covers the features and functionality of the Surgery Connect Phonebar for SystmOne ahead of its upcoming release
- Surgery Connect Academy Webinar
- Mid-Year Product Roadmap Webinar
- EMIS - Feature Update - Check and CancelCheck & Cancel via X-flow. Control where it is presented in your call flow, eg, when you are closed or part of your appointment menu
- Introducing the SystmOne Integrated PhonebarThis webinar covers the features and functionality of the Surgery Connect Phonebar for SystmOne ahead of its upcoming release
- Personalised Call Routing with Hall Green Health
- Phonebar update
- Check and Cancel with Long Stratton Medical Partnership
- Surgery Connect UpdatesLatest releases in Surgery Connect
Community Webinars
Instructions and advice on key areas of your Surgery Connect system
- Every Voice Heard: how our Voice Agent is transforming Online ConsultationsJanuary 2026
- Surgery Intellect, powered by TORTUS: Real results from real usersNovember 2025
- Self-serve, no queue: A new way for patients to request a callbackFebruary 2026
- Surgery Intellect in Action: Safe, Compliant AI-ScribingJune 2025
- From Data to Decisions: turning insight into action in general practiceApril 2026
- Multilingual Support in Surgery Assist: Expanding access for every patientMarch 2026
- One system, every access route ep1: A connected approach to general practiceMay 2026
- One system, every access route ep2: Building smarter patient flow in general practiceJune 2026
- One system, every access route ep3: What does good triage look like in practice?July 2026
- Maximising the Power of the PhonebarUnlocking the full potential of the Phonebar for EMIS Web and SystmOne
- Improve the Patient Journey with Patient CallbackImproving access and efficiency with the Patient Callback feature
- Enabling Patient Empowerment with Check and CancelUsing Check and Cancel to reduce wait times and give patients greater control over their appointments
- Improve the Patient Journey with Intelligent Call Routingimplementing advanced Menus with smart call routing options
- Improving the Patient Journey with X-flowUpdate your Surgery Connect call flows with ease
- Introduction to Management ReportingMaking the most of your Surgery Connect Reports
- Surgery AssistReduce administrative burden and enhance patient access with intelligent navigation
- Streamline Workflows with Advanced Clinical Systems IntegrationEnabling enhanced features through advanced integration
- Improve the Patient Journey by Reducing Call Wait TimesUtilising Surgery Connect features to reduce your call waiting times