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Improve the Patient Journey with Patient Callback

Improving access and efficiency with the Patient Callback feature

Updated this week

One way to ensure that your Surgery Connect system is set up and optimised to support your practice and improve access and efficiency for patients is to implement the Patient Callback feature

The concept is simple - place your patients in a virtual queue, let them go about their day (saving time and money) and automatically call them back when they reach the front of the queue

In this 60 minute session, our trainers cover:

  • the benefits of Patient Callback

  • reasons to adopt it

  • a demonstration of how easy it is to implement
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Want to learn more? Explore our Optimise Patient Callback Academy Course, or explore our collection of Help Guides

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