Surgery Connect Help

What is the Patient Callback feature, how to identify and access it

An Introduction to Patient Callback

An alternative way of queueing, reducing patient frustration and saving on call costs. Patient Callback can be added to any of your Groups.

Activating or removing Patient Callback from a Group

The Patient Callback feature offers your patients a fully customisable virtual queueing option for each Group in your Surgery

Configuring Patient Callback

Patient Callback Block - Playlists Only

Patient Callback - Patient Experience

Send a free SMS to the patient detailing their Queue Position via a webpage link

Patient Callback Queue Position Webpage

An alternative way of queuing, reducing patient frustration and saving on call costs

Patient Callback Feature

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