Surgery Connect Help

What is the Patient Callback feature, how to identify and access it

An Introduction to Patient Callback

An alternative way of queueing, reducing patient frustration and saving on call costs. Patient Callback can be added to any of your Groups.

The Patient Callback feature offers your patients a fully customisable virtual queueing option for each Group in your Surgery

Send a free SMS to the patient detailing their Queue Position via a webpage link

An alternative way of queuing, reducing patient frustration and saving on call costs

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