This webinar offers a comprehensive overview of the advantages of implementing advanced Menus with smart call routing options within your Surgery Connect system
Our Trainers explored practical examples of how calls can seamlessly redirect to specific teams, alternative pathways, such as the NHS App, Pharmacies, or via SMS messages to other services. All with a key focus on enhancing your patients' experience, ensuring swift access to the services they require, whilst optimising staff efficiency
By customising the call journey, your patients can enjoy quicker access to the right teams, helpful information, and a more streamlined experience with your surgery
Transform the way you support your patients with these smart, efficient solutions!
In this 60 minute session, our trainers cover:
the benefits of adapting menus and call flows
reasons to adopt them
a demonstration of how easy it is to implement
Want to learn more? Explore our Call Routing Academy Course, or explore our collection of Help Guides