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Enabling Patient Empowerment with Check and Cancel

Using Check and Cancel to reduce wait times and give patients greater control over their appointments

Updated this week

The Check and Cancel self-serve option allows patients to check their upcoming appointments or cancel them at their convenience, without needing to speak with reception. This helps reduce wait times and gives patients greater control and flexibility over their schedules

You decide where in the call flow this option is offered, making it easier for you to streamline operations while improving the patient experience. Empower your patients and lighten the load on your team with this simple, efficient solution!

In this 60 minute session, our trainers cover:

  • the benefits of Check and Cancel

  • reasons to adopt it

  • a demonstration of how easy it is to implement
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Want to learn more? Explore our Discover Check and Cancel Academy Course, or explore our collection of Help Guides

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