Surgery Connect Help

Check and Cancel is an appointment self-serve feature aimed at reducing traffic into Reception and giving patients greater flexibility.

An Introduction to Check and Cancel

The Patient Identifier block must be used in conjunction with the Check and Cancel block

Check & Cancel is a self-serve appointment management option that can be added anywhere in your call flow

Reports designed to identify where your clinical integration has been used

To add Check & Cancel to your service for patients to try with minimal configuration

Discover our new patient self-serve feature

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