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Surgery Assist

Reduce administrative burden and enhance patient access with intelligent navigation

Updated yesterday

This webinar showcased Surgery Assist, Primary Care's leading chatbot, and how its use can enhance patient access with intelligent navigation and reduce administrative burden

Learn how Surgery Assist proactively engages patients through an intuitive chatbot interface, effectively understanding and resolving complex administrative queries. It seamlessly redirects them to the necessary support or service, often eliminating the need for a phone call to your practice

By allowing Surgery Assist to handle up to 30% of patient requests, your team can dedicate more time to providing personalised care for patients with more complex needs

In this 60 minute session, our team covered:

  • Reasons to adopt this innovative solution

  • The straightforward implementation and seamless integration of Surgery Assist into your existing practice workflows

  • The ease of building a digital assistant and empowering staff to use AI

  • A demonstration illustrating the patients experience with Surgery Assist

To learn more, please see our collection of Surgery Assist Help Centre Guides here

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