In July, X-on Health's Lucy Glynn, Max Gattlin and Ellyn Gattlin were joined by Claire Jackson, Digital Transformation Lead at The Cambridge Practice
In this 30-minute webinar, they explored how practices can build effective, patient-centred triage pathways that improve access, reduce pressure on teams, and help patients get to the right care first time
As demand continues to grow, effective triage depends on more than introducing new technology. They looked at how access, intelligent navigation, and AI-powered tools can work together within a unified workflow, ensuring patient requests from any channel land in the same place for consistent assessment, prioritisation, and action.
Watch below to discover how connected workflows can help practices deliver safer, more equitable access across primary care
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