Surgery Connect Help

Surgery Connect offers several methods of SMS for quick patient contact.

Surgery Connect SMS - Introduction

Everything you need to know regarding Surgery Connect SMS

SMS Feature

You can send an SMS directly through the User Console via the user shortcuts.

Sending an ad-hoc SMS

SMS - User Console

You can see a log of sent SMS through the Patient Overview.

Viewing an SMS

SMS - Clinical Integration

You can send an SMS to a patient, using templates, NHS conditions or ad hoc SMS and file them onto their clinical record using the Phonebar

Phonebar - SMS Messages

SMS - Phonebar

You can create standard SMS templates in the Configuration Console, for everyone to use when sending messages from the practice.

New SMS Template

You can edit standard SMS templates in the Configuration Console, for everyone to use when sending messages from the practice.

Edit SMS Template

You can delete SMS templates in the Configuration Console.

Delete SMS Template

SMS Templates

SMS Charges

Use the SMS Overview report to see how many SMS (segments) are being sent and from where.

SMS Overview Report

For full details of the SMS being sent and who by, you can use the SMS report.

SMS Report

Surgery Connect SMS character count/limits vary per feature.

SMS Count

SMS Charges/Reporting

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