X-on Health Help

Surgery Connect offers several methods of SMS for quick patient contact

Surgery Connect SMS - Introduction

Everything you need to know regarding Surgery Connect SMS

SMS Feature

You can send an SMS directly through the User Console via the user shortcuts

Sending an ad-hoc SMS via the User Console

SMS - User Console

You can send an SMS to a patient, using templates, NHS conditions or ad hoc SMS and file them onto their clinical record using the Phonebar

Phonebar - SMS Messages

SMS - Phonebar

You can create standard SMS templates in the Configuration Console, for everyone to use when sending messages from the practice

New SMS Template

You can edit standard SMS templates in the Configuration Console, for everyone to use when sending messages from the practice

Edit SMS Template

You can delete SMS templates in the Configuration Console

Delete SMS Template

SMS Templates

SMS Charges

Use the SMS Overview report to see how many SMS (segments) are being sent and from where

SMS Overview Report

For full details of the SMS being sent and who by, you can use the SMS report

SMS Report

Surgery Connect SMS character count/limits vary per feature

SMS Count

SMS Charges/Reporting

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