Reports
Reports breakdown and best practice ideas
14 articles
- Accessing the Reports PortalHow to access the Reports Portal to generate reports from your Surgery Connect service.
- What is the Reports Portal? An IntroductionReports Portal is an online tool providing you with detailed reports you can use to evaluate your data across your Surgery Connect Service
- NHS Metrics ReportThis report calculates the metrics required by NHS England
- Feature ReportsReports designed to identify where your clinical integration has been used
- NHS Cloud Based Telephony - FAQSFrequently asked questions regarding the NHS CBT Data Collection
- Monthly Management ReportThe Monthly Management report is sent out at the beginning of each month.
- Group Reports - OverviewReports designed to examine your call group data
- Call Reports - OverviewReports designed to examine you call data.
- SMS Reports - OverviewReports designed to identify where SMS are being sent from and by who.
- User Reports - OverviewReports designed to examine your User data.
- Reports TerminologyA brief description of the terms used in Reports
- NHS Service QuestionsFrom time to time you may be asked to provide details on your Service by the NHS.
- Staffing Levels/Peak PeriodsUse Reports to assess you busy periods and help adjust your staffing levels, or change how you manage your call groups.
- Access Archived Management ReportsAll of your management reports are stored in the Reports portal, and you can add new recipients to the reports distribution list.