X-on Health Help

Training Staff to use Surgery Connect

Live Online Training Schedule, Training Videos and downloadable resources for Surgery Connect

Training Resources

Online User training with a live trainer suitable for all Phonebar users

User Training Schedule - Phonebar & Deskphone

Lunchtime Training Schedules

Suggested further resources to support your Management Training Session

Supervisor Training

Surgery Connect can be set up by Supervisors in the practice and allows you to customise the settings specifically for your surgery.

Supervisors Guide to setting up Surgery Connect

Cloud Telephony, the Phonebar. Full Training videos and resources.

User Training - SystmOne Phonebar

Cloud Telephony, the Phonebar. Full Training videos and resources

User Training - EMIS Web Phonebar

Cloud Telephony, your handset and the Phonebar. Full Training videos and resources.

User Training - Deskphone and Phonebar

Cloud Telephony, your handset the User Console and the Softphone. Full Training Video and resources.

User Training - T31 Deskphone, User Console and Softphone

Cloud Telephony, the User Console and the Softphone. Full Training Video and resources.

User Training - The Softphone

User Training videos and resources for all Users of Surgery Connect

User Training

Full video tutorial from logging in, handset functionality (hold, transfer, pause record, 3rd party conference) to logging out.

T31 Handset Training

T27 Handset Training

T21 Handset Training

Hardware/Deskphones

Your new Surgery Connect telephone system can be used both in the practice and remotely on various devices.

User Login Quick Start Guide

A quick visual guide to the User Console. PRINTABLE RESOURCE

User Console Prompt Card

Additional Resources

Create a custom design with text, images, and links

Latest News

Academy

Find answers and get help from Intercom Support and Community Experts

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