Either scroll through the list, using the Navigation Keys on the deskphone, or search using the letters on the number keys to type in the first few letter of your name

Submit any search using the relevant softkey

Submitting an empty search (or clicking Select in the Navigation Keys whilst on the Search screen) will return a list of all Users for your practice, which you can scroll through. (You may need to select Next Page if there are more than 25 users in the practice)

Scroll through the list of Users until your name is highlighted and click Select (either using the softkey or the Select button in the Navigation Keys)

The deskphone will now display your name and will automatically make you Available to receive calls

Right click on the Surgery Connect icon in your hidden icons (bottom right-hand side of the screen, near the clock)

Select Launch web console and then User Console from the list of available consoles

Open a new browser window (anything except Internet Explorer)

Type 'sso.x-onweb.com' into the address bar

Enter your User Name (usually your NHS email address) and the password you set for Surgery Connect and click Login

Select User Console from the available options

To select the device to be used for your calls, click on your initials and select the appropriate device from the list (not necessary if logged in to a deskphone)

Set your status to receive calls (Available)