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User Training Schedule - Phonebar & Deskphone
User Training Schedule - Phonebar & Deskphone

Online User training with a live trainer suitable for all Phonebar users

Updated over 2 weeks ago

Phonebar & Deskphone Training Schedule

These online training sessions are suitable for all users (EMIS, SystmOne and Non-Integrated).

For all Phonebar Users of Surgery Connect:

  • Cloud Telephony

  • The Phonebar

  • Calling internally

  • Calling externally

  • Stat Boxes

  • Active Patient options

  • Appointments list

  • Desk phone in the practice

  • Help & Support

The sessions will last for an hour. Questions can be asked via the 'chat box' during training and will be answered at the end of the session.

Click the link below to join the session of your choice.

December 2024

Monday

Tuesday

Wednesday

Thursday

Friday

2nd @ 1.30pm

3rd @ 12.30pm

4th @ 1pm

5th @ 1.30pm

6th @ 12.30pm

9th @ 1pm

10th @ 1.30pm

11th @ 12.30pm

12th @ 1pm

13th @ 1.30pm

16th @ 12.30pm

17th @ 1pm

18th @ 1.30pm

19th @ 12.30pm

20th @ 1pm

23rd @ 1.30pm

BANK HOLIDAY

BANK HOLIDAY

January 2025

Monday

Tuesday

Wednesday

Thursday

Friday

6th @ 12.30pm

7th @ 1pm

8th @ 1.30pm

9th @ 12.30pm

10th @ 1pm

13th @ 1.30pm

14th @ 12.30pm

15th @ 1pm

16th @ 1.30pm

17th @ 12.30pm

20th @ 1pm

21st @ 1.30pm

22nd @ 12.30pm

23rd @ 1pm

24th @ 1.30pm

27th @ 12.30pm

28th @ 1pm

29th @ 1.30pm

30th @ 12.30pm

31st @ 1pm

Bespoke training sessions are offered to Managers and Supervisors. Please contact the Training Team for more information - training@x-on.co.uk


Additional Resources

Resource Name

Description

Link

Phonebar & Deskphone Training Modules in the Surgery Connect Academy

Our Academy learners can manage their own learning pathways, engaging with their understanding on how to optimise their use of our software and services in an innovative way, with access to interactive expert knowledge through a mapped learning plan.

Phonebar & Deskphone Training Modules in the Surgery Connect Academy

Our Academy learners can manage their own learning pathways, engaging with their understanding on how to optimise their use of our software and services in an innovative way, with access to interactive expert knowledge through a mapped learning plan.

User Training Slide Pack

Slides used in the training session

Phonebar Prompt Card

Prompt card detailing the functions of the Phonebar

T31 Prompt Card

A5 size card detailing all the functions of the T31 handset

T31 User Guide

Full guide for the T31 handset

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