Phonebar & Deskphone Training Schedule
We are hosting a series of twice-daily live webinars throughout June, to assist you in implementing and utilising Surgery Connect features that you may not be currently using
Click here to explore our webinar topics and register for a session
These online training sessions are suitable for all users (EMIS Web, SystmOne and Non-Integrated), however the clinical database we will use during the session, to demonstrate the integrated features, is shown on the schedule
For all Phonebar Users of Surgery Connect:
Cloud Telephony
The Phonebar
Calling internally
Calling externally
Stat Boxes
Active Patient options
Appointments list
Desk phone in the practice
Help & Support
The sessions will last for an hour. Questions can be asked via the 'chat box' during training and will be answered at the end of the session
If you would like to book a session on a Friday, please email [email protected]
Click the link below to join the session of your choice
May 2025
Monday | Tuesday | Wednesday | Thursday | Friday |
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| TPP S1
1st @ 1pm
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BANK HOLIDAY | TPP S1
6th @ 12.30pm
| EMIS Web
7th @ 1pm
| TPP S1
8th @ 1.30pm
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EMIS Web
12th @ 12.30pm
| TPP S1
13th @ 1pm
| EMIS Web
14th @ 1.30pm
| TPP S1
15th @ 12.30pm
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EMIS Web
19th @ 1pm
| TPP S1
20th @ 1.30pm
| EMIS Web
21st @ 12.30pm
| TPP S1
22nd @ 1pm
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BANK HOLIDAY | TPP S1
27th @ 12.30pm
| EMIS Web
28th @ 1pm
| TPP S1
29th @ 1.30pm
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June 2025
Monday | Tuesday | Wednesday | Thursday | Friday |
EMIS
2nd @ 12.30pm
| TPP S1
3rd @ 1pm
| EMIS
4th @ 1.30pm
| TPP S1
5th @ 12.30pm
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EMIS
9th @ 1pm
| TPP S1
10th @ 1.30pm
| EMIS
11th @ 12.30pm
| TPP S1
12th @ 1pm
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EMIS
16th @ 1.30pm
| TPP S1
17th @ 12.30pm
| EMIS
18th @ 1pm
| TPP S1
19th @ 1.30pm
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EMIS
23rd @ 12.30pm
| TPP S1
24th @ 1pm
| EMIS
25th @ 1.30pm
| TPP S1
26th @ 12.30pm
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EMIS
30th @ 1pm
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Bespoke training sessions are offered to Managers and Supervisors. Please contact the Training Team for more information - [email protected]
Additional Resources
Resource Name | Description | Link |
Mastering the Phonebar (EMIS Web) -Surgery Connect Academy | Our Academy learners can manage their own learning pathways, engaging with their understanding on how to optimise their use of our software and services in an innovative way, with access to interactive expert knowledge through a mapped learning plan
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Mastering the Phonebar (SystmOne) -Surgery Connect Academy | Our Academy learners can manage their own learning pathways, engaging with their understanding on how to optimise their use of our software and services in an innovative way, with access to interactive expert knowledge through a mapped learning plan |
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User Training Slide Pack | Slides used in the training session | 
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Phonebar Prompt Card | Prompt card detailing the functions of the Phonebar |  |
T31 Prompt Card | A5 size card detailing all the functions of the T31 handset |  |
T31 User Guide | Full guide for the T31 handset |  |