Phonebar & Deskphone Training Schedule
These online training sessions are suitable for all users (EMIS Web, SystmOne and Non-Integrated), however the clinical database we will use during the session, to demonstrate the integrated features, is shown on the schedule
For all Phonebar Users of Surgery Connect:
Cloud Telephony
The Phonebar
Calling internally
Calling externally
Stat Boxes
Active Patient options
Appointments list
Desk phone in the practice
Help & Support
The sessions will last for an hour. Questions can be asked via the 'chat box' during training and will be answered at the end of the session
If you would like to book a session on a Friday, please email [email protected]
Click the link below to join the session of your choice
August 2026
Monday | Tuesday | Wednesday | Thursday | Friday |
EMIS
3rd @ 1.30pm
| TPP S1
4th @ 12.30pm
| EMIS
5th @ 1pm
| TPP S1
6th @ 1.30pm
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EMIS
10th @ 12.30pm
| TPP S1
11th @ 1pm
| EMIS
12th @ 1.30pm
| TPP S1
13th @ 12.30pm
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EMIS
17th @ 1pm
| TPP S1
18th @ 1.30pm
| EMIS
19th @ 12.30pm
| TPP S1
20th @ 1pm
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EMIS
24th @ 1.30pm
| TPP S1
25th @ 12.30pm
| EMIS
26th @ 1pm
| TPP S1
27th @ 1.30pm
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BANK HOLIDAY
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September 2026
Monday | Tuesday | Wednesday | Thursday | Friday |
BANK HOLIDAY | TPP S1
1st @ 1.30pm
| EMIS
2nd @ 12.30pm
| TPP S1
3rd @ 1pm
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EMIS
7th @ 1.30pm
| TPP S1
8th @ 12.30pm
| EMIS
9th @ 1pm
| TPP S1
10th @ 1.30pm
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EMIS
14th @ 12.30pm
| TPP S1
15th @ 1pm
| EMIS
16th @ 1.30pm
| TPP S1
17th @ 12.30pm
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EMIS
21st @ 1pm
| TPP S1
22nd @ 1.30pm
| EMIS
23rd @ 12.30pm
| TPP S1
24th @ 1pm
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EMIS
28th @ 1.30pm
| TPP S1
29th @ 12.30pm
| EMIS
30th @ 1pm
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Bespoke training sessions are offered to Managers and Supervisors. Please contact the Training Team for more information - [email protected]
Additional Resources
Resource Name | Description | Link |
Getting started with the Phonebar
Surgery Connect Academy | The ‘Getting Started With the Phonebar’ course introduces the key features and functionalities of the Phonebar and is perfect for beginning your Surgery Connect journey. Learn how to navigate the system, manage communications, and optimise your workflows | 
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Getting started with the Non-Integrated Phonebar
Surgery Connect Academy | Gain the essential skills to start utilising the Non-Integrated Phonebar and discover its benefits | 
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Supervisor training - Getting started with management tools
Surgery Connect Academy | Learn the key things you need to consider when building your system and will give you examples of how to add Users, Groups, and Calendars and how to build call flows | 
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Mastering the Phonebar (EMIS Web) -Surgery Connect Academy | The Mastering the Phonebar course for EMIS users covers everything you need to build the skills, knowledge and confidence of Phonebar users within your practice
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Mastering the Phonebar (SystmOne) -Surgery Connect Academy | The Mastering the Phonebar course for SystmOne users covers everything you need to build the skills, knowledge and confidence of Phonebar users within your practice |
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User Training Slide Pack | Slides used in the training session | 
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Phonebar Prompt Card | Prompt card detailing the functions of the Phonebar |  |
T31 Prompt Card | A5 size card detailing all the functions of the T31 handset
Printable version available here |  |
T31 User Guide | Full guide for the T31 handset |  |