Phonebar & Deskphone Training Schedule
This May we are running a limited series of free, 30-minute demos to explore how your practice can use the latest all-inclusive enhancements to Surgery Connect. These sessions explore Surgery Connect features designed to reduce phone pressure, save admin time, and give patients clearer, more flexible ways to get through
In June, our 30-minute webinars explore the latest enhancements to Surgery Connect reporting. Leveraging Power BI and BigQuery, tools widely used within the NHS, this update transforms your practice data into actionable, visual insights
Click here to register for a webinar slot. To register for a User Training session, please use the links below
These online training sessions are suitable for all users (EMIS Web, SystmOne and Non-Integrated), however the clinical database we will use during the session, to demonstrate the integrated features, is shown on the schedule
For all Phonebar Users of Surgery Connect:
Cloud Telephony
The Phonebar
Calling internally
Calling externally
Stat Boxes
Active Patient options
Appointments list
Desk phone in the practice
Help & Support
The sessions will last for an hour. Questions can be asked via the 'chat box' during training and will be answered at the end of the session
If you would like to book a session on a Friday, please email [email protected]
Click the link below to join the session of your choice
May 2026
Monday | Tuesday | Wednesday | Thursday | Friday |
BANK HOLIDAY | TPP S1
5th @ 1.30pm
| EMIS
6th @ 12.30pm
| TPP S1
7th @ 1pm
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EMIS
11th @ 1.30pm
| TPP S1
12th @ 12.30pm
| EMIS
13th @ 1pm
| TPP S1
14th @ 1.30pm
|
|
EMIS
18th @ 12.30pm
| TPP S1
19th @ 1pm
| EMIS
20th @ 1.30pm
| TPP S1
21st @ 12.30pm
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BANK HOLIDAY | TPP S1
26th @ 1.30pm
| EMIS
27th @ 12.30pm
| TPP S1
28th @ 1pm
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June 2026
Monday | Tuesday | Wednesday | Thursday | Friday |
EMIS
1st @ 1.30pm
| TPP S1
2nd @ 12.30pm
| EMIS
3rd @ 1pm
| TPP S1
4th @ 1.30pm
|
|
EMIS
8th @ 12.30pm
| TPP S1
9th @ 1pm
| EMIS
10th @ 1.30pm
| TPP S1
11th @ 12.30pm
|
|
|
|
| TPP S1
18th @ 1pm
|
|
EMIS
22nd @ 1.30pm
| TPP S1
23rd @ 12.30pm
| EMIS
24th @ 1pm
| TPP S1
25th @ 1.30pm
|
|
EMIS
29th @ 12.30pm
| TPP S1
30th @ 1pm
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Bespoke training sessions are offered to Managers and Supervisors. Please contact the Training Team for more information - [email protected]
Additional Resources
Resource Name | Description | Link |
Mastering the Phonebar (EMIS Web) -Surgery Connect Academy | Our Academy learners can manage their own learning pathways, engaging with their understanding on how to optimise their use of our software and services in an innovative way, with access to interactive expert knowledge through a mapped learning plan
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Mastering the Phonebar (SystmOne) -Surgery Connect Academy | Our Academy learners can manage their own learning pathways, engaging with their understanding on how to optimise their use of our software and services in an innovative way, with access to interactive expert knowledge through a mapped learning plan |
 |
User Training Slide Pack | Slides used in the training session | 
|
Phonebar Prompt Card | Prompt card detailing the functions of the Phonebar |  |
T31 Prompt Card | A5 size card detailing all the functions of the T31 handset
Printable version available here |  |
T31 User Guide | Full guide for the T31 handset |  |