All Collections
Training Resources
User Training
User Training - Deskphone and Phonebar
User Training - Deskphone and Phonebar

Cloud Telephony, your handset and the Phonebar. Full Training videos and resources.

Updated over a week ago

User Training

T31 Deskphone

The Phonebar

The full session covers;

Step by step guide

Full Training Video

An Introduction to Surgery Connect

Cloud telephony - Differences and Benefits

Line Capacity

  • No engaged tone and no limit to queuing for patients

  • No capacity limit on outbound call


  • Real-time view of which staff are active and their current status

  • Real-time view of call traffic and efficiency statistics

Call Recordings

  • All inbound and outbound calls recorded regardless of device used

Video Calling

  • Switch from audio to video call in call

Flexible working

  • Staff can easily work remotely

  • Staff can be located anywhere in the practice

Users NOT Phones

  • It doesn't matter where people are located when you want to contact them

  • It doesn't matter which device people are active on when you want to contact them

T31 Deskphone

Logging In

Using a Headset

Answering Calls




Pause Recording

3rd Party Conference Call

Logging Out

The Phonebar

An Introduction to the Phonebar

Accessing the Phonebar

Phonebar Icons and phone controls

Clinical Integration


Active Patient

Appointments List

Making a Call

Answering a Call

Patient Communications via Active Patient

Photo Requests

Filing Patient Communication

Logging Out

Accessing Surgery Connect Consoles

Additional Resources

Did this answer your question?