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User Reports - Overview

Reports designed to examine you User data.

Updated over a week ago

What can User Reports tell me?

Your staff are essential to the running of your practice and the activity on the phone system. As Surgery Connect is a User based system you are able to obtain detailed and informative data on all staff individually by running the User Reports.


User Calls Overview

  • Run over specified time period, 1 day upwards

  • Breaks down key stats for each staff member individually

  • Click column headers to rearrange the data by the column


User State Timeline

  • Select by group

  • View any period (up to 7 days worth of data at a time)

  • An interactive, graphical display of staff and their status changes over a given period

  • User zoon in and out by holding the ctrl key on your keyboard and using the mouse wheel, to see activity at the desired focus point

Zoom


User Status Overview

  • View any period, any time frame

For further information on Reports see our collection of guides here, or

access the Surgery Connect Academy Reports and Data Analysis course here

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