What can User Reports tell me?
Your staff are essential to the running of your practice and the activity on the phone system. As Surgery Connect is a User based system you are able to obtain detailed and informative data on all staff individually by running the User Reports.
User Calls Overview
Run over specified time period, 1 day upwards
Breaks down key stats for each staff member individually
Click column headers to rearrange the data by the column
User State Timeline
Select by group
View any period (up to 7 days worth of data at a time)
An interactive, graphical display of staff and their status changes over a given period
User zoon in and out by holding the ctrl key on your keyboard and using the mouse wheel, to see activity at the desired focus point
Zoom
User Status Overview
View any period, any time frame
