Skip to main content
User Reports - Overview

Reports designed to examine your User data.

Updated over a month ago

What can User Reports tell me?

Your staff are essential to the running of your practice and the activity on the phone system. As Surgery Connect is a User based system you are able to obtain detailed and informative data on all staff individually by running the User Reports.


User Calls Overview

  • Run over specified time period, 1 day upwards

  • Breaks down key stats for each staff member individually

  • Click column headers to rearrange the data by the column


User State Timeline

  • Select either by Group or by individual User

  • View any period (up to 7 days worth of data at a time)

  • An interactive, graphical display of staff and their status changes over a given period

  • User zoom in and out, to see activity at the desired focus point


User Status Overview

  • View any period, any time frame

For further information on Reports see our collection of guides here, or

access the Surgery Connect Academy Reports and Data Analysis course here

Did this answer your question?