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Configuring EMIS with Hero Health

This article will guide you on how to configure EMIS with Hero Health for Surgery Assist Appointment Booking

Updated this week


Configure EMIS User for Hero Health

Step 1: Add a new user in EMIS Web

  • Click the EMIS ball (EMIS main menu)

  • Click Organisation

  • Click Add

  • Click Add new user

Step 2: Create the user

Please create the user with the following information:

Title: Mr

First name: Hero

Last name: User

Gender: No specified

Username: Herouser

Password: {Choose a secure password}

Please deselect the check box, "User must change password on next sign in"

Step 3: Set a role

Now open the role tab on the left hand side and select the following fields:

Job Category: Manager

User Mnemonic: HH or other

Authorise Prescriptions: None

Relationship: Associated

Contract start date: Today's date

Contract end date: Do not set one *IMPORTANT*

Step 4: Add user role

  • Open the User Role Profile menu on the left hand side

  • Set the RBAC role to Practice Manager SJR004

Before you go on - Checklist

Please make a note of the following information, as it will be required at a later step:

  • Your username

  • Your password


Activate EMIS API for Hero Health

Step 1: Activate the partner API

  • Click the EMIS ball (EMIS main menu)

  • Click System Tools

  • Click EMAS Manager

If you are unable to access EMAS Manager please confirm you have RBAC activity B0062 Local System Administration in your role profile, if not this can be configured in Organisation Configuration

Step 2: Activate Hero Health

  • Scroll down the list of Partner products

  • Find and click 'Hero Health' in the list of partner products

  • Click 'Activate Application' in the main toolbar

The Hero Health application name should then show a green tick next to it

Step 3: Activate User Access

  • Find Hero Health in EMAS Manager (follow steps above)

  • Select Hero Health in the list of partner products

  • Click 'Edit Users' in the main toolbar

Find the Hero Health user we created in Step 1. This user should have the name "User, Hero". Check the box next to their name

Once you have checked the box next to the "User, Hero" name, you will need to create an API password. Make a note of this password.

Step 4: Activate Login Access

  • Find Hero Health in EMAS Manager (follow steps above)

  • Select Hero Health in the list of partner products

  • Click 'Login Access' in the main toolbar

  • Find the Hero Health user we created in Step 1. This user should have name "User, Hero". Check the boxes for "Auto Login" and "Allow Login"


Create a Hero slot type in EMIS

This slot type serves as a placeholder for bookings where a patient cannot be matched within your EMIS instance at the time of scheduling. The Hero Unregistered Patient Slot Type allows the booking to proceed and guarantees that the time slot is reserved in EMIS, while also creating a visual indicator to signal a pending verification or a required manual reconciliation process. Find out more

Step 1: Open the slot type menu

  • Open the appointment book and click the Appts config button, this is found in the menu at the top of the appointment book

Step 2: Create the slot type

  • Now click on the slot type menu on the side of the window.

  • In the slot type menu, click Add. Now you can name the slot type 'Hero unregistered patient'

πŸ’‘ Tip: Make the background colour yellow, so its easy to spot


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