Online Shop
To order headsets and other accessories for you hardware please complete this Online Form
Complete page one with your details, selecting your ICB and Surgery from the lists
Please also provide any additional information we might require, for example if the hardware needs to be sent to a specific site
Add the quantities required on the hardware you would like to order
When you are happy with your selection, click Submit
Next Steps
Within 48 hours you will receive an order confirmation via email, with a request for an electronic signature
Once signed your order will be processed for delivery. Upon dispatch you will receive your invoice
Replacement Handsets
To order replacement handsets, please contact [email protected]
Headsets
Headsets are a powerful tool that allow you to work hands free and offer a great deal of privacy
See which of our headsets are compatible with your Surgery Connect devices
Wired
Model | Type | USB/Jack | Make |
PC/Laptop | Monaural | USB
Also has a 3.5mm jack | Yealink UH33 |
T31 | Monaural Monaural Binaural | RJ9 RJ9 RJ9 | Yealink YHS34M Eartec 308 Eartec 308D |
T27 | Monaural Monaural Binaural | RJ9 RJ9 RJ9 | Yealink YHS34M Eartec 308 Eartec 308D |
T21 | Monaural Monaural Binaural | RJ9 RJ9 RJ9 | Yealink YHS34M Eartec 308 Eartec 308D |
Wireless
Model | Type | Style | Make |
T31 | Monaural
Binaural | In ear or via headband
Fixed headband | Yealink WH62 + EHS35 adaptor Yealink WH62D plus EHS35 adaptor |
T27 | Monaural | - | Plantronics CS540 |
T21 | Monaural | + handset lifter | Plantronics CS540 |
Products
Cords and Cables
Type | Description | Image |
Curly Cord for Standard Extension | This cable is a replacement curly cord which connects the receiver to the deskphone | |
Power Supply for Standard Extension | This cable is a power cord for a desk phone |
Headsets
Type | Description | Image |
Monaural Headset for Handsets | This is a wired single ear headset which connects to a deskphone | |
Binaural Headset for Handsets | This is a wired dual ear headset which connects to a deskphone |
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Monaural USB Headset | This is a wired single ear headset which connects to a laptop or desktop/PC | |
Binaural USB Headset | This is a wired dual ear headset which connects to a laptop or desktop/PC | |
Upgraded Softphone Monaural USB Headset | This is a wired single ear headset which connects t a laptop or desktop/PC with upgraded noise cancelling | |
Upgraded Softphone Binaural USB Headset
| This is a wired dual ear headset which connects t a laptop or desktop/PC with upgraded noise cancelling | |
Wired Headset (Monaural) - for handsets including adaptor | This is a wireless single ear headset which connects to a laptop or desktop/PC. The included adaptor alternatively allows this headset to connect a deskphone | |
Wireless Headset (Binaural) - for phones (includes EHS35 adaptor) | This is a wireless dual ear headset which connects to a laptop or desktop/PC. The included adaptor alternatively allows this headset to connect a deskphone | |
Wireless Headset Adapter | This is a wireless headset adapter which is used with the wireless headsets above to connect to a deskphone. Please note that these are included with any wireless headset orders. Please only order this if your current adapter has broken or is faulty |
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Wireless Headset (Single in-Ear Headset) | This is a wireless in-ear headset which connects to a laptop or desktop/PC | |
Wired Monaural Headset (Headset Only) | This is a wired single ear headset which allows quick disconnect and the ability to swap from a desk phone cable to a USB cable and vice versa. To order this headset, please select which bottom cables you would like. We offer the RJ9 cables, which connect to desk phones and USB cables, which connect to laptops |
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Wired Binaural Headset (Headset Only) | This is a wired dual ear headset which allows quick disconnect and the ability to swap from a desk phone cable to a USB cable and vice versa. To order this headset, please select which bottom cables you would like. We offer the RJ9 cables, which connect to desk phones and USB cables, which connect to laptops. These can be found directly below |
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RJ9 Cable (Bottom Cable for Quick Disconnect Headsets) | This is the desk phone connector cable for the wired headsets above | |
USB Cable (Bottom Cable for Quick Disconnect Headsets) | This is the USB connector cable for the wired headsets above |
Microphones
Type | Description | Image |
Wearable Microphone Set | This is a wearable microphone set for use with our Surgery Intellect, powered by TORTUS, product | |
Wired Desk Microphone/Speaker | This is a wired desk microphone set for use with our Surgery Intellect, powered by TORTUS, product | |
Wireless Desk Microphone/Speaker
| This is a wireless desk microphone set for use with our Surgery Intellect, powered by TORTUS, product |
Backup Mobiles
Type | Description | Image |
Backup Mobile and SIM | This is a back-up mobile and SIM bundle which we link to an extension of your choosing. The back-up mobiles are for business continuity purposes and can be enabled if your service is disrupted |
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PA Systems
Type | Description | Image |
PA System Audio Alerter (with built-in speakers) | This device is used for paging and has a built-in speaker
Ordering a PA will also require an engineer visit, which will be quoted for once you submit your form | |
PA System SIP Paging Adaptor and Scheduler (plug into existing amplifier) | This device is an adaptor for use with an existing PA system
Ordering a PA will also require an engineer visit, which will be quoted for once you submit your form |
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Wallboards
Type | Description | Image |
Wallboard, bracket and installation | This bundle includes a 43-inch monitor, a wall bracket, and an engineer visit to mount and set up the device. A wallboard will show your call stats, such as the number of patients queuing, missed calls, available users, calls answered, etc |
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