What is the Resource Library?
The Resource Library is a national, centralised knowledge base, hosted by X-on. These resources feed into your Digital Assistant, and guide patients to official NHS guidance
The national resources can only be modified by X-on. Pro users will have the ability to add/manage their own local resources
Accessing the Resource Library
Login to the SSO and navigate to the Service Delivery Console
The Surgery Profile is in the Service Delivery Console, you can access the Service Delivery Console via the SSO or via the Phonebar by selecting your initials, Consoles and selecting Service Delivery Console
From the Service Delivery Console, select the 'Manage advanced settings' button in Advanced tile
Navigate to the Surgery Assist tile and click 'Manage Surgery Assist'
Select the 'Manage Surgery Profile' button on the Surgery Profile tile
Choose the Digital Assistant you want to manage
Select the Resources tab
Viewing and Filtering
National resources are managed by X-on and cannot be edited. Pro users can add/edit their own local resources to feed into their Digital Assistant
Search by Name, URL or Description of the resource, the resources are listed in alphabetical order
Filter all available resources filter by national/local, last updated, edited by & tags. Each resource will only have one tag
Last updated and edited by will only be relevant to Pro users
Adding a Local Resource
Pro users can add their own local resources tailored to their surgery, signposting patients to local services and communities
Users can add a resource either directly in the Resources tab or by importing a spreadsheet
Adding Resource from the Resource Tab
Select the Add Resource button on the top right of the Resources tab
Enter the resource name, URL, tag, telephone number and description. The mandatory fields have to populated before you are able to save
Name - Mandatory - 100 character limit
Tag - Mandatory - 1 per resource
URL - Optional - No character limit
Telephone Number - Optional - character limit
Description - Mandatory - 1250 character limit
Note - if you attempt to add a resource that already exists with the same name or URL you will receive an error message
Importing Resources
The file upload will accept the following spreadsheet file formats:
.csv
.xls
.xlsx
.ods
Click here for a sample template
All successful resources will be created. You can download any failed uploads by selecting the download button to the right of the unsuccessful uploads message
Creating Tags
When adding a new resource, you have the option to create a new tag if you cannot find one that is relevant
To create a new tag, type the name and select the + button within the dropdown
Editing Local Resources
Users can edit / delete any of the local resources they have created by selecting the pencil / bin on the selected resource
National resources cannot be edited












