How it works

Desk phones do not have their own short dial number, but can be named. They can be used for hotdesking and when a User logs in to the phone (either manually or using the Surgery Connect Integration) the User's short dial number will be allocated to the phone.

The list of Users names seen when logging in manually can be amended, or if a phone needs a number (for example in a Staff Room where a User wouldn't log in) a dummy (Generic User) can be created.

When you access the list of Extensions you will see this table:

Type: Model of handset installed

Name/Location: The room or desk where the handset is installed

Site: The postcode of the premises where the handset is installed

Permitted Users: The list of Users seen when logging in manually. As a default all handsets are enabled for all users.

EMIS PC: This will show the computer associated with this handset so that logging in can be automated through the Integration software.

SystmOne Users will find this in the Configuration Console, under Integrations.

For full details of Integration, please see our guides on Clinical System Integration.

Options

Edit Change any of the information in the table for that User
Mass Edit Extension Names This can be used when first setting up the practice on Surgery Connect to correct the Name/Location for handsets once they are installed.
At the bottom of the table, you can change the number of rows shown per page and select other pages.

For more information on how to manage your extensions, see our guides.