I can't change from Disconnect Status?
The Phonebar may show as being in a disconnect state even though EMIS Web is open
If this happens, first, make sure you are connected to EMIS Web. Log out and log back in if necessary
If you are connected to EMIS Web and the Phonebar is still in the Disconnected state please follow the steps below
Step by step guide
Right click on the Surgery Connect icon in your toolbar
Exit surgery connect. The icon will disappear from your toolbar and the Phonebar will no longer be visible
Re-launch Surgery Connect either from the application on screen
or from search
Your Phonebar will display again and the disconnect issue should be resolved