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Surgery Intellect - Patient-led Intellect

Using Surgery Intellect, powered by TORTUS, for Active Patients

Updated this week

Surgery Intellect is a chargeable feature. To register your interest, please use our Enquiry Form here

Surgery Intellect offers a streamlined workflow that saves clinician's time by automatically associating patients with launched consultations - eliminating the need for manual association, enhancing efficiency

Launching Surgery Intellect from a Patient Call

Navigate to the Appointments Window and select your Session. From here, you can click the patient name in the list to open the Patient Record in the clinical system and use Click to Call to dial the patient

To launch Surgery Intellect, select the Intellect icon (brain). Once selected, this is highlighted and cannot be clicked again

Once the Intellect button is selected, the consultation is opened in the Intellect Window and the you are notified that the call is being recorded

Once the call ends the consultation content is generated and can be approved, amended and saved to Surgery Connect

If the Intellect button is not clicked whilst the call is ongoing, simply navigate to Patient Contact History. From here, you can launch Surgery Intellect and complete the consultation

Completing a Consultation

Once a consultation has been completed, the transcript is generated in the Intellect window. The full transcription can be viewed by clicking the Transcription button, and any required comments not mentioned during the call can be added by added Context in the box below it

Once complete, click Finish and generate notes

You can change the style and structure of the Clinical Note by using predefined templates. Once you have made changes, click Regenerate to create a new note

You can also Copy and Edit the content using the buttons located underneath the Clinical Note

Based on the content of the consultation, Surgery Intellect will identify medical codes that may be relevant. Each one displays the code and any observable values, as well as showing the consultation content that prompted the code to be generated

If any of these codes are not required, they can be toggled On or Off against the consultation as desired

See the full list of Medical Codes here

You can the generate a letter, if necessary, based off the consultation content. There are three letter templates available:

  • Patient Letter

  • Colleague Letter

  • GP - Specialist Referral

Once the letter is generated, you can view the content and copy

Once you're happy with the configurations of the previous steps, click the Approve & Save to Surgery Connect button to finalise the consultation. This saves the consultation to the Patient's Contact History

Accessing Surgery Intellect from Patient Call History

Any Ambient Intellect recordings or calls passed through Surgery Intellect will be displayed with the Intellect (Brain) icon in the contact list. Click the desired item, and the Intellect content will display in the right hand side

Use the Medical Note, Letter and Codes tabs to view items from the consultation

Settings

Currently Surgery Intellect is filed to Surgery Connect only, while we currently work through the governance required in order to facilitate the ability to save directly to the Patient Care Record

The Settings for Surgery Intellect Saving within the Phonebar Settings window reflects this, and the ability to save is set to off as standard

Reporting - Coming Soon

Reporting for this feature is currently in development

For further learning, take our Surgery Intellect Academy Courses: Exploring Surgery Intellect and Understanding Compliance and Surgery Intellect

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