Installation Services
Cabling | Price |
Std CAT5e Cabling - per port | £150.00 |
Std CAT6 cabling - per port (Subcontracted) | PER QUOTE |
Non Std Cabling | PER QUOTE |
Installation/Cabling - Outside of Working Hours (supplement per day) | £1,885.00 |
Additional Installation Services |
|
Project Management Fee working with 3rd Party Facility Management | PER QUOTE |
Firestopping Certification | PER QUOTE |
SSRAMS (per site) | £250.00 |
Post Sales Services
Engineer Visit |
|
Customer requested site visit by X-on Engineer - Half Day | £325.00 |
Customer requested site visit by X-on Engineer - Per Day | £625 |
Network connectivity installation (Openreach etc) - Abortive visit fee (refer to clause 8.6.22) | £205.00 |
Training |
|
On site training (per half day sessions) - if require post go live | £400.00 |
Online training session - post implementation (up to a maximum 2 hour session) | £100.00 |
No Show fee for pre-booked training - per session | £100.00 |
Support |
|
X-on Remote Support of 3rd party faults (working hours) - per hour | £53.00 |
X-on Remote Support of 3rd party faults (outside working hours) - per hour | £53.00 |
Provide a downloaded copy of all encrypted stored conversation recordings | £625.00 |
Site/Service Additions/Moves/Splits |
|
New Site Addition | £1,500.00 |
Site move inside working hours, subject to site survey to include
| £1,500.00 |
Site Move (Outside of working hours supplement) | £625.00 |
Site Move with Service Merge or Split (extra site supplement - per site) | £1,750.00 |
Service Merge or Split (extra site supplement - per site) | £595.00 |
Site Move (outside of working hours supplement) | £625.00 |
Reconnection to X-on Service fee | £158.00 |
Call Forwarding Trunk Set Up Services |
|
Set up fee for call forward to external number(s) (standard) | £200.00 |
Set up fee for call forward to external number(s) (complex) | £360.00 |
Additional Hardware
Additional Hardware can be ordered through our Online Order Form
For more information, including the link to the form, please click here
Additional Handsets must be ordered through your Customer Success Advisor or your Customer Relationship Manager
Cords & Cables | Description | Price |
Curly Cord for Standard Extension | This cable is a replacement curly cord which connects the receiver to the deskphone | £10.00 |
Power Supply for Standard Extension | This cable is a power cord for a desk phone | £10.00 |
Headsets | Description | Price |
Monaural Headset for Handsets | This is a wired single ear headset which connects to a deskphone | £32.00 |
Binaural Headset for Handsets | This is a wired dual ear headset which connects to a deskphone | £40.00 |
Monaural USB Headset | This is a wired single ear headset which connects to a laptop or desktop/PC | £32.00 |
Binaural USB Headset | This is a wired dual ear headset which connects to a laptop or desktop/PC | £40.00 |
Upgraded Softphone Monaural USB Headset | This is a wired single ear headset which connects to a laptop or desktop/PC with upgraded noise cancelling | £40.00 |
Upgraded Softphone Binaural USB Headset | This is a wired dual ear headset which connects to a laptop or desktop/PC with upgraded noise cancelling | £48.00 |
Wireless Headset (Monaural) - for handsets including adaptor | This is a wireless single ear headset which connects to a laptop or desktop/PC. The included adaptor alternatively allows this headset to connect a deskphone | £215.00 |
Wireless Headset (Binaural) - for phones (includes EHS35 adaptor) | This is a wireless dual ear headset which connects to a laptop or desktop/PC. The included adaptor alternatively allows this headset to connect a deskphone | £240.00 |
Wireless Headset Adapter | This is a wireless headset adapter which is used with the wireless headsets above to connect to a deskphone. Please note that these are included with any wireless headset orders
Please only order this if your current adapter has broken or is faulty | £38.00 |
Wireless Headset (Single in-Ear Headset) | This is a wireless in-ear headset which connects to a laptop or desktop/PC | £184.00 |
Quick Disconnect Wired Monaural Headset (Headset Only) | This is a wired single ear headset which allows quick disconnect and the ability to swap from a desk phone cable to a USB cable and vice versa
| £45.00 |
Quick Disconnect Wired Binaural Headset (Headset Only) | This is a wired dual ear headset which allows quick disconnect and the ability to swap from a desk phone cable to a USB cable and vice versa
| £52.00 |
RJ9 Cable (Bottom Cable for Quick Disconnect Headsets) | This is the desk phone connector cable for the wired headsets | £12.00 |
USB Cable (Bottom Cable for Quick Disconnect Headsets) | This is the USB connector cable for the wired headsets | £34.00 |
Microphones | Description | Price |
Wearable Microphone Set | This is a wearable microphone set for use with our Surgery Intellect powered by Tortus product | £60.00 |
Wired Desk Microphone/Speaker | This is a wearable microphone set for use with our Surgery Intellect powered by Tortus product | £130.00 |
Wireless Desk Microphone/Speaker | This is a wearable microphone set for use with our Surgery Intellect powered by Tortus product | £200.00 |
Back-up Mobiles | Description | Price |
Backup Mobile and SIM | This is a back-up mobile and SIM bundle which we link to an extension of your choosing. The back-up mobiles are for business continuity purposes and can be enabled if your service is disrupted | £28.00 |
PA Systems | Description | Price |
PA System Audio Alerter (with built-in speakers) | This device is used for paging and has a built-in speaker
| £510.00 |
PA System SIP Paging Adaptor and Scheduler (plug into existing amplifier) | This device is an adaptor for use with an existing PA System
| £575.00 |
Wallboards | Description | Price |
Wallboard, bracket and installation | This bundle includes a 43-inch monitor, a wall bracket, and an engineer visit to mount and set up the device. A wallboard will show your call stats, such as the number of patients queuing, missed calls, available users, calls answered, etc | £1,200.00 |
Handsets | Price |
Standard Extension | £55.00 |
Cordless (DECT) Extension | £160.00 |
7" Screen Video handset | £390.00 |
Conference Phone | £675.00 |
Handset with 3.7" backlit screen | £117.00 |
Handset with 4.3" colour screen | £167.00 |
Handset with adjustable 4.3" colour screen | £185.00 |
Other | Price |
8 Port PoE Switch | £165.00 |
6U (mini) Communications Cabinet | £390.00 |
Postage (for orders under £100.00) | £6.00 |
Postage (for orders over £100.00) | FREE |