The following guide will take you through how to install and set up the Phonebar for EMIS Web
Step by step guide
Before you start
All applications that communicate to EMIS Web must be made known to the EMIS Web API and authenticated. When you first run the Surgery Connect Phonebar you will be asked to do this via an EMIS Web Activate New Partner Product window
Before you start you will need to know your EMIS Web CDB
Step 1 - Download the Phonebar installer
You will have been provided with a download link for the Phonebar Installer
Click on the link provided to start the download
NOTE: if this doesn't open up the installer straight away, double-click on the Phonebar install file
The Phonebar Setup window will display
Click on the CLICK HERE TO GET STARTED button
Enter your email address and password to log into the SSO
If you are logging in for the first time you will need to enter your email address and click the Forgot your Password? button. Once this has been done, you will receive a link via email to set your password
Once you have successfully logged in you will see an authentication notice confirming your Surgery Connect profile. Once you see this, you can continue with the setup
Step 2 - Selecting the API in EMIS Web
NOTE: This step will only need to be completed once per site
Within EMIS Web open the EMAS Manager
Within EMAS Manager, you will see Partner API down the left hand side. Select this:
A list of partners displays in the panel above, from this list, scroll down and select Surgery Connect, then click Activate Application
Step 3 - Activate Surgery Connect in EMAS Manager
Please note: you can complete this step for all of your current Users at the same time, but this will also need to be completed for all new Users going forward
Within EMAS Manager, click the Login Access icon to take you to the Applications Login Access Window
Make sure that the Auto Login and Allow Login boxes are ticked for all of the Users that you want to use the integration
Go to the Edit Users area in the same Patient API area to access the User Configuration window
Tick the users that to activate them with the integration
Step 4 - Run Setup
NOTE: This step needs to be completed for every PC/laptop and User
Click back onto the Phonebar setup while it continues to verify your details
Once your identity has been confirmed, the following welcome screen will display
If you are happy that is has authenticated you correctly click NEXT
Select EMIS Web as your integration option. Once selected, you will need to select your Region and EMIS CDB
You will need to confirm that you have EMIS Web open in the background by clicking the tick box in the NOTE
Once both have been selected, click NEXT
When doing this for the first time you will then be asked to associate your Surgery Connect User with your EMIS Web User. If you are happy with this, click ASSOCIATE
The Associate button will turn into a green tick confirming the association
Click NEXT
You will then be notified of Setup success
Click FINISH
Setup Complete
The Phonebar will now display on your main display screen
The next time you login to Windows the Phonebar will be on screen waiting for you
Want to learn more about the Phonebar? Our Mastering the Phonebar Academy Course for EMIS Web users covers everything you need to build the skills, knowledge and confidence of Phonebar Users within your practice
Upgrade Process
Open Settings from the User Menu
Select About from the left hand menu
Click CHECK FOR UPDATES
You will receive a notification
The Application Updates popup will display
If you don’t see popup check the icon in your taskbar, the icon will pulse orange, if you hover your mouse over it you will see the pop up
Choose Restart to update now
or Later, if you click Later it will update either when the application is closed or EMIS Web is locked
Note: When clicking Restart it does not restart your entire PC, only the Phonebar
Troubleshooting
In instances where there is a connection error to EMIS, the following popup will display on the Phonebar
Re-running the setup process can repair the installation issue. To do this, click Show Setup and follow the steps. The installation process highlighted in this guide can also be followed
If you continue to experience issues after re-running the setup process, please contact our Support Team by raising a ticket via the Support Portal

























