Please note: Check and Cancel for SystmOne is still in pilot. The links to download the Gateway Application have been removed from this guide while the pilot is ongoing.
Due to the integration requirements of TPP all third-party solutions, such as Surgery Connect, must connect to a physical computer running at the site. This computer is referred to as the "Gateway PC" by TPP, and must be switched on and logged into SystmOne so that services are able to sync data
This will need to be downloaded by all SystmOne sites wishing to use:
Check and Cancel
Omni Consultation Forms
You should already have a Gateway PC at your site. If you have any question or concerns accessing this, the IT contact for your site should be able to assist you
The Gateway Application will only need to be downloaded and setup once on this PC
Please note: if you have multiple Users logging in on your Gateway PC the Gateway Application will need to be downloaded for each one in order for the connection to remain in place
If a User logs into this PC and they have not downloaded the application, the connection will be lost and features such as Check & Cancel will stop working
SystmOne Gateway User
You should already have a Gateway User created and logged into SystmOne on the Gateway PC. This User will need to have the following Access Rights:
Retrieves Patients
Save Records
View Summary Care Records
Run Reports
View Audit Trails
If you have not got a Gateway User set up, follow the below steps to do this
Creating a Gateway User
Click Setup on the SystmOne toolbar and then select User & Policy and Staff & Organisation Setup
Click on New Staff
Add in the new User’s name and click ok, this should then bring up the new users existing user accounts, click on the account and select ok
Under Global Settings it should autofill in the User’s name, organisation details, User logon name and Smartcard ID
Click Local Settings. Under Employment Role, select Admin/Clinical Support Access Role
Click Local Access Rights and select the following access rights:
Retrieves Patients
Save Records
View Summary Care Records
Run Reports
View Audit Trails
Click OK to create the User Account
This User will then need to be logged into the SystmOne Gateway Application
Logging into the SSO
You will need to be logged into the Surgery Connect SSO - sso.x-onweb.com - on your Gateway PC before you download the Gateway Application
Downloading the Gateway Application
Download the Gateway Application onto to your Gateway PC using the below link
Click HERE to access
Once open, you will be prompted to select your Gateway Mode
Select SystmOne
Once you have selected, you will need to check that the clinical system is open and you are logged in. Tick the box to confirm this, then click Authenticate
A device approval popup will open in SystmOne. The software will appear as Surgery Connect. Click Approve to continue
You will then need to enter a Device Name. Once you're happy with the name, click Ok
You will then be presented with the below screen within the Gateway Application and prompted to authenticate with an X-on Health account. To do this, click the link provided to you or scan the QR code with your phone
If you are using your mobile for this, you will also need to be logged into the SSO on this device
You will need to enter the code provided to you on this screen
You will then be redirected to the Service Delivery Console, where you will be prompted to enter the code provided to you in the previous step. Click Proceed to continue
Once this has been entered, you will see a success notification at the top of your screen
Once you have successfully entered the code, the Gateway Application will show that you are Connected to SystmOne
If you experience issues with the installation of the Gateway Application, please contact our Support Team