How do I create/add a new calendar?
Calendars allow you to control the opening times for all your surgery's phone numbers. The Main Calendar will control the opening times of your main practice number(s) and you can create additional calendars to limit opening times for calls into specific Groups.
You can create additional calendars to control other number into your Surgery, for example if you a have a sperate prescriptions number.
Step by step guide
Navigate to the Calendars list in the Service Delivery Console
Click the Add New Calendar button
Complete the required information in the pop up window
Note: The calendar Name is required, you can change the Opening Times later if required
Use the drop down to set the Opening Times for the calendar
If the opening times are different throughout the week you can customise them in the Advanced Calendar Settings once the calendar has been created
Click Save Calendar to create the calendar
The changes will be saved automatically and you will see the green Success or a red Error message at the top of the screen
Any issues will be detailed in the Error pop ups
Cancel will close the window without making any changes
Once you have created your calendar you can edit and access the Advanced Calendar Settings from here
See our further guides:
If you have created a calendar in error, you can delete it through the Configuration Console, see our guide on Deleting Calendars