Calendars allow you to control the opening times for all of your surgery's phone numbers. The Main Calendar controls the opening times of your main practice number(s), and you can create additional calendars to limit opening times for calls into specific Groups

You can create additional calendars to control other number into your Surgery, for example if you a have a separate prescriptions number

Navigate to the Calendars list in the Service Delivery Console

Click the Add New Calendar button

Complete the required information in the pop up window

Note: The calendar Name is required, but you can change this, along with the Opening and Closing Times later if required

Use the drop down to set the Opening Times for the calendar

If the opening times are different throughout the week you can customise them in the Advanced Calendar Settings once the calendar has been created

Click Save Calendar to create the calendar

The changes will be saved automatically and you will see the green Success or a red Error message at the top of the screen

Any issues will be detailed in the Error pop ups

Cancel will close the window without making any changes

Once you have created your calendar you can edit and access the Advanced Calendar Settings from here

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