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Accessing the User Console
Accessing the User Console

How to access the User Console to view your completed calls, internal and external directory, softphone and more.

Updated over a week ago

How do I access the User Console?

The Surgery Connect User Console can be used to view your live calls (supervisors and clinicians) and archived calls, manage your groups and devices, and call your internal and external contacts

With the ability to use click to call technology and access to your softphone for on screen calls and video calls

Step by step guide

  1. Log in to Surgery Connect - sso.x-onweb.com - with your NHS email address and Surgery Connect password

  2. Navigate to the User Console

  3. Don't forget - if you are already logged into a Surgery Connect console, you can navigate to any other console quickly by using the Menu, next to your initials

  4. Or; Click on the arrow in your toolbar to see the hidden icons

    Right click on the Surgery Connect Logo and select Launch Consoles. This will open up the selected console in a new window for you

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