The Configuration Console is for Supervisors to manage/fine tune certain aspects of their system, namely:
Add personal numbers to User profiles
Add external numbers to the Central Directory
Manage the way calls are distributed within Groups
Setup Auto Step In within Groups
Amend and remove Calendars
How it works
You can use the dashboard or the Menu on the left hand side to access the different default settings for each area.
Configuration Console features
Feature | Description |
List of your inbound numbers that are active on your service
Edit will allow you to configure x-fax notifications | |
Search and edit your users, including adding alternative numbers to their User Profile | |
Configure your extensions. Change buttons, playlists, group priority and members
Normally used if you have assigned rooms, for example a Staff Room | |
Configure your Groups. Auto Step in, Patient Callback, Group Voicemail and various other options for in depth configuration | |
Edit or create new calendars, calendar modes and events | |
Add new contacts to your Directory, either singly or in bulk | |
Clinical Integration settings, including your App Pin for initial set up
NOTE: Existing user integrations are read-only. New associations are achieved by running through the Phonebar setup. However, old and incorrect associations can be deleted  | |
Global setting configuration |