How do I send an SMS?
You can send SMS messages directly from the User Console. These can be free type messages, or you can use surgery template messages.
To create SMS templates, please see our guide on SMS Templates through the Configuration Console.
Step by step guide
Sending an SMS from the message icon
Click on the send message icon in the top right hand corner | |
In the top box type in the mobile number you want to send the message to or you can select a contact from the Central Directory | |
Underneath is an SMS Template box. If you have templates and wish to use one you can select it from the drop down menu here
Note: It is advisable to send and SMS Templates from the Clinical System, as the patients details do not auto fill through the User Console | |
The details will appear in the preview box and can be edited from here
| |
Or, you can type an ad-hoc message in the SMS preview box | 
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Send the SMS message | |
Note: Supervisors can view an SMS message log through the Reports Portal
Please see our SMS Reports guides |  |
Sending a SMS from the call list
Click on the number in the call list that you would like to send a message to and open the drop down box |  |
This will open up the SMS pop up and populate it with the telephone number |  |
Underneath is an SMS Template box. If you have templates and wish to use one you can select it from the drop down menu here
Note: It is advisable to send and SMS Templates from the Clinical System, as the patients details do not auto fill through the User Console | |
The details will appear in the preview box and can be edited from here
| |
Or, you can type an ad-hoc message in the SMS preview box | 
|
Send the SMS message | |
Note: Supervisors can view an SMS message log through the Reports Portal
Please see our SMS Reports guides |  |