How it works
You can manage all of your numbers. Each external (inbound) number will need an associated call flow.
Inbound numbers are used for your main lines in to the Surgery, Direct Dial numbers or group numbers.
The short dial numbers for are internal use and are to be added to specific users or groups.
Numbers Overview
When you access the list of Numbers you will see this table:
Here you can Add New Call Flow, Search your number by name, filter your numbers and get quick access to the call flow assigned to that number, to make call flow changes.
At the top left of the table you will see a notification telling you how many call flows have been created and how many of your external numbers have been 'set up' (assigned to a call flow and made live).
To the right hand side of the table you will see the Add New Call Flow Button and the Search bar.
Add New Call Flow
Click here to create a new call flow for one of your unassigned numbers |  |
Search
Search your numbers list by name |  |
Numbers Table
Numbers
List of all numbers |  |
Type
Type of number |  |
Name
Call Flow Names |  |
Options
Options will take you to the call flow assigned to that number (opens in X-flow) |  |
You can click on each column title to sort (number order or alphabetically)
Number Type
You can filter your number list by call type, by one or more filters
Live
External (inbound) numbers that are live and connected to a call flow | 
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Live Short Dial
Internal short dial numbers that are assigned to a user | 
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Test
Used to test and changes made to a call flow before new deployment | 
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Unassigned Number
External numbers which have no call flow assigned to them | 
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Unassigned Call Flow
Call flows that have been created in X-flow, but have no number assigned to them | 
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Fax Numbers |  |