Service Delivery Console - Numbers
Number (internal and external) and adding them to call flows
5 articles
- Service Delivery Console - Numbers OverviewInternal and external numbers are listed here. Each number needs a call flow, with prompts and actions the system takes the caller through
- Adding a New Call FlowYou can create a new Call Flow through the Service Delivery Console
- External (inbound) NumbersIdentifying, assigning and un-assigning your inbound surgery numbers
- Short Dial (internal) NumbersShort Dial Numbers are your internal numbers for Users and Groups
- Setting up a Direct Dial NumberYou can use external (inbound) numbers to set up a Direct Dial number for a User or Group