Surgery Connect Help

Internal and external numbers are listed here. Each number needs a call flow, with prompts and actions the system takes the caller through

Service Delivery Console - Numbers Overview

You can create a new Call Flow through the Service Delivery Console

Identifying, Assigning and Un-assigning your inbound surgery numbers, and

Short Dial Numbers are your internal numbers for Users and Groups.

You can use external (inbound) numbers to set up a Direct Dial number for a User or Group.

Number (internal and external) and adding them to call flows

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

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