Broadcast Device Paging
We offer a Broadcast Device Paging system which will allow a call to target multiple handsets in a group and mute any call that is currently in progress
NOTE: This is NOT a panic button or lone worker feature
It has been designed as a broadcast feature to share information with a group of people
For example it can be configured to message all handsets or specified handsets in certain locations
Using the paging feature targets multiple handsets at once, so places all live calls on hold, therefore it should not be used as a general tannoy system
The ability to set up and use Broadcast Device Paging from the Configuration Console is available on request, and is not a standard feature
Please raise a Support Ticket to have this permission added to your Supervisor role
This feature is only available to those that are using Yealink Devices configured via X-on’s Provisioning Server
This guide will take you through the steps to set up Broadcast Device Paging and how to use it
Step by step guide
Create a New device paging group
Login to the SSO
Select Configuration Console
Select Device Paging Groups from the menu on the left hand side
Click the + New device paging group button
In the new group window, enter the name for you Device Paging Group
Save your Device Paging Group
Set up the Deskphones
NOTE: Each deskphone that needs to become a speaker for the Device Paging Group will have to be set up as per the below instructions
Stay in the Configuration Console and select Extensions from the menu on the left hand side
Select the Extension you want to add to the Device Paging Group by clicking on the Edit icon
Select the Paging Group Membership tab
Select the Device Paging Group (blue tick when selected) for that Extension
Save
Repeat on any other extensions/deskphones as required
Assign a Master Button
NOTE: Each deskphone that needs to become a Master Paging phone for the Device Paging Group will have to be set up as per the below instructions
Stay in Extensions within the Configuration Console
Select the Extension you want to add to the Master Button to by clicking on the Edit icon
Select the Buttons tab
Find a spare button or reallocate an existing button by clicking on the dropdown arrow and select Paging Group
Save
Repeat on any other extensions/deskphones as required
Using Broadcast Device Paging
Pick up the handset of your deskphone
Click on the master button
Speak your message
Hang up the deskphone
The speakers on the allocated handsets will relay what is being spoken
NOTE: Should you need to tannoy your patients there is a specific Patient Call PA system available