Broadcast Device Paging

We offer a Broadcast Device Paging system which will allow a call to target multiple handsets in a group and mute any call that is currently in progress

NOTE: This is NOT a panic button or lone worker feature

It has been designed as a broadcast feature to share information with a group of people

For example it can be configured to message all handsets or specified handsets in certain locations

Using the paging feature targets multiple handsets at once, so places all live calls on hold, therefore it should not be used as a general tannoy system

The ability to set up and use Broadcast Device Paging from the Configuration Console is available on request, and is not a standard feature

Please raise a Support Ticket to have this permission added to your Supervisor role

This feature is only available to those that are using Yealink Devices configured via X-on’s Provisioning Server

This guide will take you through the steps to set up Broadcast Device Paging and how to use it

Create a New device paging group
Set up the Deskphones
Assign a Master button
Using Device Paging

Step by step guide

Create a New device paging group

Select Configuration Console

Select Device Paging Groups from the menu on the left hand side

Click the + New device paging group button

In the new group window, enter the name for you Device Paging Group

Save your Device Paging Group

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Set up the Deskphones

NOTE: Each deskphone that needs to become a speaker for the Device Paging Group will have to be set up as per the below instructions

Stay in the Configuration Console and select Extensions from the menu on the left hand side

Select the Extension you want to add to the Device Paging Group by clicking on the Edit icon

Select the Paging Group Membership tab

Select the Device Paging Group (blue tick when selected) for that Extension

Save

Repeat on any other extensions/deskphones as required

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Assign a Master Button

NOTE: Each deskphone that needs to become a Master Paging phone for the Device Paging Group will have to be set up as per the below instructions

Stay in Extensions within the Configuration Console

Select the Extension you want to add to the Master Button to by clicking on the Edit icon

Select the Buttons tab

Find a spare button or reallocate an existing button by clicking on the dropdown arrow and select Paging Group

Save

Repeat on any other extensions/deskphones as required

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Using Broadcast Device Paging

Pick up the handset of your deskphone
Click on the master button
Speak your message
Hang up the deskphone

The speakers on the allocated handsets will relay what is being spoken

NOTE: Should you need to tannoy your patients there is a specific Patient Call PA system available

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