February 2026 Release
🚀What's New: Surgery Assist Website Widgets
You can now implement Website Widgets into your Digital Assistant. Choose to display live the number of Callers in Queue or the Current Longest Wait and provide an extra layer of transparency to your patients
Configure the widget in the Website Widgets tab, under the Advanced section of the Service Delivery Console. Once you are happy with the configuration, save the changes, copy the generated code and send it to our Surgery Assist Build Team [email protected]
Any configuration changes after the code has been implemented will automatically update. If you delete the Widget in the Service Delivery Console it will also delete in your Digital Assistant
January 2026 Release
🚀What's New: Configurable Background Image
You can now personalise the background of your non-embedded Digital Assistant (URL-based). By uploading a custom image such as your surgery’s logo or your digital assistant, you can create a more familiar and trusted environment for your patients
Send your desired image to our Surgery Assist Build Team [email protected]




