How it works

The Phonebar integrates directly with EMIS so you can make and receive internal and external calls and video calls, send ad hoc and templated SMS and securely exchange photos

Clinicians can also access their Appointments within the Phonebar to seamlessly switch between patient records and call, video call and SMS patients

The Phonebar is pinned to the bottom of the primary PC display screen and laid out so that general telephony is located on the left hand side of the Phonebar and patient communication is located on the right so, even when minimised, surgeries have access to their patient’s contact details

Phonebar Features

Feature	Description
Appointments	Retrieve an appointment list View appointment times and patient names Access patient record Call patient Send SMS to patient Send photo request to patient Video call patient Access patient contact history No of contact attempts logged Appointments actions logged
Active Patient view	Call patient Send SMS to patient Send photo request to patient Video call patient Contact history
User Status	Change your call status/default options to Available Direct Calls Only Do Not Disturb Offline
Settings	Preferences - manage your application preferences Audio and video - choose the equipment you want to use for calls About - to check your version number
Making calls	Call number via dialler
Receiving calls	Inbound patient identification popups Inbound call notifications
Photo requests	Send Photo requests to patients Inbound photo notifications
Video calls	Make video calls through your softphone
Filing communications	File patient communications to a patient record (Contact History)
Device selection	Change the device/options to Deskphone Softphone Mobile/alternative number
In App Help	Step by step guides for all features and functionality

How it works

Phonebar Features

Appointments

Active Patient view

User Status

Settings

Making calls

Receiving calls

Photo requests

Video calls

Filing communications

Device selection

In App Help