What is the Softphone?

Your dial pad is usually located at the bottom right hand corner of the User Console, in its minimised form.

By changing your device in your User Profile, you can turn your screen dialler into a fully functioning phone (Softphone).

You can use the softphone when working remotely or for video calls, when calling a mobile device.

For full details on using the softphone please see our guides on the softphone and working remotely.