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Personalise your User Console - An Introduction
Personalise your User Console - An Introduction

The User Console has a standard view, which can be personalised so you can get the most out of the information available to you.

Updated over a week ago

How it works

Password protected, what each staff member sees on their own version of the Surgery Connect Console is customisable, so you can view what is most important to you as a user.

Your customisable options are;

  • Screen layout

  • Call list themes

  • Calls per page

  • Icon packs

  • Grouped Agents (Directory View)

  • Colour active calls (for Supervisors)

  • View Stat Boxes

  • View Calendar

  • Screen Dialler/Softphone Position

  • Session Idle Timeout

  • Show logged out agents

  • Show dialled name

  • Show phone dialler

  • Hide call debug

For a full explanation of these settings and how to change them, please see our guides on User Console Settings.

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