How do I send an SMS?
You can send SMS messages directly from the User Console
These can be free type messages, or you can use surgery template messages
To create SMS templates, please see our guide on SMS Templates in the Configuration Console
Step by step guide
Sending an SMS from the message icon
Click on the send message icon in the top right hand corner of the User Console
This will open the SMS window
In the Phone Number type in (or copy and paste) the mobile number you want to send the message to
or you can select a contact from the Central Directory
Underneath is an SMS Template box. If you have templates and wish to use one you can select it from the drop down menu here
Note: It is better to send and SMS Templates from the Clinical System, as the patients details do not auto fill through the User Console
The details will appear in the preview box and can be edited from here
Or, you can type an ad-hoc message in the SMS preview box
Send the SMS message
Note: Supervisors can view an SMS message log through the Reports Portal
See our SMS Reports guides
Sending a SMS from the call list
Click on the number in the call list that you would like to send a message to and open the drop down box
This will open the SMS window and populate it with the telephone number
Underneath is an SMS Template box. If you have templates and wish to use one you can select it from the drop down menu here
Note: It is better to send and SMS Templates from the Clinical System, as the patients details do not auto fill through the User Console
The details will appear in the preview box and can be edited from here
Or, you can type an ad-hoc message in the SMS preview box
Send the SMS message
Note: Supervisors can view an SMS message log through the Reports Portal
See our SMS Reports guides
You can also send and SMS messages from your Clinical System. See our guides on the SMS Feature