How do I add a personal number to change call devices?
You can add personal numbers to a User’s profile so that calls can be presented on that device automatically. This is most widely used by Clinicians who like to use their mobile phones to receive calls when they are out of the surgery.
The required numbers can be added for each User in the Configuration Console.
Step by step guide
Navigate to the Configuration Console |  |
Select Users from the menu on the left hand side | |
You can use the search box to find the User you want to amend | |
Click the pen icon on the required User to view and edit the profile
This will open up all of the standard configurations you can change for that specific user |  |
Select the Numbers tab |  |
Enter the personal number/s in the relevant field |  |
Click Save |  |
The number will now show on the User Console in their User Profile to use the device to make and receive calls through Surgery Connect
Work numbers and Temp softphone will appear automatically when activated |  |
For more information on the User Profile and changing your call device please see our guides on the User Console.