How do I add a personal number to change call devices?
You can add personal numbers to a User’s profile so that calls can be presented on that device automatically. This is most widely used by Clinicians who like to use their mobile phones to receive calls when they are out of the surgery
The required numbers can be added for each User in the Configuration Console
Step by step guide
Navigate to the Configuration Console
Select Users from the menu on the left hand side
You can use the search box to find the User you want to amend
Click the pen icon on the required User to view and edit the profile. This will open up all of the standard configurations that you can change for that specific User
Select the Numbers tab
Enter the personal number(s) in the relevant fields
Click Save
The number(s) will now show on the User Profile in the User Console so that the specific User can use this to make and receive calls
For more information on Device Management within the User Console, see our Numbers and Device Management Help Centre Guide here