How do I add multiple Directory Contacts?
The Directory in your User Console will display all of the internal (User/Group) numbers and your External numbers.
Contacts can be added individually or in bulk through the Configuration Console. You can also search and edit external numbers already in your central directory. But the easiest way to do this is through the User Console. See our guide on the Central Directory in the User Console.
Step by step guide
Navigate to the Configuration Console |  |
Select Directory from the menu on the left hand side | |
Select Add Bulk Contacts |  |
Download the template which can be used for quick bulk uploading
Complete the contact details and save the contact file to your computer. Any spreadsheet file can be used. (.xls, .xlsx, .csv) |  |
Upload the contact file by using the browse function
Once the correct file is ready, it will show here |  |
Upload your file |  |
You will be notified if there are any problems with the upload |