Phonebar V8.5.3
A gradual rollout for this version will run from Tuesday 2nd December - Tuesday 20th January 2026. You will be notified via the Phonebar when the update is available for your site
🚀 What's New
Surgery Intellect Enhancements
Surgery Intellect, powered by TORTUS, is a voice-enabled AI assistant that uses ambient voice technology (AVT) to listen, transcribe and code consultations in real time via the Phonebar
You can now sign up for a FREE, three-month trial of our voice-enabled assistant. Click here to register and see how it can transform your patient conversations and save minutes per consultation
All Audio Processing
Surgery Intellect can be added to all calls, not just outbound - allowing you to capture even more information and save more time per interaction
Surgery Intellect in the Non-Integrated Phonebar
Surgery Intellect is now also available in the Non-Integrated Phonebar and can be used without integration with the clinical system
If you're using this Phonebar, you can now launch Intellect for all calls, as well as complete Face-to-face Consultations and Dictations
See our Surgery Intellect - Non-Integrated Phonebar Help Guide here
Filing Surgery Intellect to the Patient Record
We're now working through the final sign off to allow us to offer the filing of Surgery Intellect content to the Patient Record
For more information, see our Surgery Intellect Help Guides and Academy Course
💡Coming Soon
Self Appointment Booking
The Self Appointment Booking Links can be sent to patients via SMS to allow them to book, check and reschedule their Appointments. These can be sent either individually via the SMS Window, or in bulk via the Bookings Tab in the Appointments Window
This feature is currently in pilot. To learn more, why not explore our collection of Help Centre Guides? To register your interest, please complete this form
Omni Consultation Forms
Omni Consultations Forms allow patients to submit medical requests directly to your practice. This information is then compiled into responses within the Communications Window Forms tab, allowing your staff to easily manage the triage workflow
The Consultation Form data is gathered through the following:
Voice Agent built into the call flow
Web Form
Manual entry by staff
All new Online Consultation Form requests are displayed in the Communications Window Forms tab, ready for your staff to assess, set priority/severity, assign to colleagues and add comments. Once a response has been triaged, SNOMED Codes can then be assigned to each item. These responses can also be saved directly to the Clinical Record
This feature is currently in pilot. To learn more, why not explore our collection of Help Centre Guides? To register your interest, please complete this form
🛠️ Minor Fixes
Stability improvements and minor fixes
General UI improvements
Surgery Connect Updates 2025
Click here for the non-Phonebar Releases
Previous Releases