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Release Notes

Latest updates and previous releases

Phonebar V8.8.11

A gradual rollout for this version will run from Monday 6th July to Thursday 23rd July 2026

You will be notified via the Phonebar when the update is available for your site

🚀 What's New

Additional Request Forms for Omni Consultation Customers

We have introduced new Admin and Prescription forms to our Omni Consultation forms feature, introducing a more streamlined structure for specific patient requests across the Voice Agent and Web Form and ensuring a more direct way to capture essential information

The Prescription form allows patient to list their medication names and dosages in the first field, and provides them with the opportunity to submit any additional information if required

The Admin form provides a simplified single option form that asks patients to briefly describe their administrative query

For more information, see our collection of Omni Consultation Forms Help guides here

To register your interest for this feature, please use our contact form

Surgery Intellect, powered by TORTUS, Meeting Mode

Surgery Intellect Meeting Mode allows you to record, transcribe and summarise your general workplace meetings

This feature is purpose built for non-clinical use cases, making it ideal for use in practice meetings, team huddles, or administrative catch ups

Meeting Mode is located alongside consultations and dictations once Surgery Intellect is launched

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Once your meeting has been captured, your notes are produced for you. The custom template functionality allows you to create templates tailored to your specific needs, helping to reduce manual manipulation of notes and saving admin time

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For more information, see our Surgery Intellect Meeting Mode Help Guide here

Surgery Intellect, powered by TORTUS, custom Letter Templates

Once a consultation has been completed via Surgery Intellect and the transcript has been generated, you can now view and create your own Letter Templates by clicking the settings cog in the Letter section

From the template editor screen, you have flexibility over the letter's structure. You can customise section headings, configure precise prompt instructions, and adjust style preferences like changing a section to concise or adding bullet points

For more information on creating custom templates in Surgery Intellect, see our Help Guide here

Phonebar Notifications

We have introduced notifications to the Phonebar, in order to improve the communications we provide for Phonebar Users. These notifications will be controlled by Surgery Connect to provide our Users with relevant information regarding Phonebar upgrades, system outage and end of life products

These can also be viewed via the About section of the Phonebar Settings Window

For more information, see our Phonebar Settings and Preferences Guide here

🛠️ Minor Fixes

  • Stability improvements and minor fixes

  • General UI improvements

Have you visited the Surgery Connect Academy? Our Mastering the Phonebar courses for EMIS Web and SystmOne Users covers everything you need to build the skills, knowledge and confidence of Phonebar users within your practice


Surgery Connect Updates 2026

Click here for the non-Phonebar Releases


Previous Releases

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