How do I change my User Status?
Your User Status is visible via the internal directory, each status has a different colour, so that anyone logged in (and Surgery Connect Itself), can see if you are available to take calls.
Depending on your settings when you login to Surgery Connect, you will automatically be made available for calls or logged out.
You can also change your status to Do Not Disturb, Direct Call Only and Outbound Calls, through your User Profile.
User Status (user name highlighted) Light Grey - Logged In (Available) Dark Grey - Logged Out (Not Available) Orange - Do Not Disturb (Not Available) Teal - Direct Calls Only Purple - Outbound Calls Only |  |
You can change your status to Do Not Disturb through your desk phone, or change to any status through your User Profile.
Step by step guide
Click on your initials to access your User profile |  |
When you have opened your User Profile, you will find your status under the User status section |  |
Your current status will be highlighted with the arrow icon
To change your status select it with your mouse |  |