How do I change my calendar Mode?
Depending on how you have set up your User Console you can view your Calendar Modes
Your calendar mode directs the calls into your surgery depending on the time/date. You can quickly change your calendar mode via the User Console (Supervisors only).
You may want to turn on a different calendar mode for a brief period, rather than changing your calendar through the Configuration Console, for example, turning on the Emergency mode.
Supervisors can access the calendars through the View Calendar button, which will take them to the Configuration Console, or they can quickly change the calendar mode via the Turn off auto button.
To add the calendar view to the User Console, see our guide Calendar View Settings.
Choose your override
Step by step guide
Change your calendar mode
With your User Console open, click onto the calendar you would like to change at the top of the screen
If you do not see your calendars here, you will need to change your User Console Settings. For more information, see our Help guide here
To change the automatic calendar mode, click on the Turn off auto button
This will bring up a menu with all of your current calendar modes in
Select the calendar mode you would like to turn on
Choose your override
PERMANENT - Will change the calendar mode permanently (until you change mode manually or turn auto mode back on)
UNTIL NEXT CALENDAR EVENT - Will change the calendar mode until the next calendar event. (For example: Lunch, closed etc.)
Once you have chosen our override the calendar pop up will show that the schedule has been overridden and which mode it is now in
Return to automatic calendar
To turn off your changed mode, select the calendar you would like to change
Turn on auto - to return your calendar to its automatic schedule
To change a single event in your calendar, see our guide in the Configuration Console - Deleting an Event from a Calendar
Calendars can also be managed via the Phonebar Service Control Window. For more information, see our Help Guide here