Service Delivery Console - Groups
Adding and editing Groups
4 articles
- Service Delivery Console - Groups OverviewOrganise your Users Into groups. You can create new Groups for both internal and external calls, and manage the members of the Group
- Adding GroupsYou can create new Groups for both internal and external calls, and manage the members of the Group, through the Service Delivery Console.
- Editing Groups - Adding/Removing Group MembersOnce created, Group information and members can be changed by editing the details in the Group table through the Service Delivery Console
- Deleting/Removing GroupsIf you no longer require a Group, removing the Group Members and any short dial number will remove it from the User Console