User Console - Call Recordings
3 articles
- Call recordings - IntroductionAll calls are recorded and are kept for three years. These recordings can be accessed through the Call List in the User Console
- Find call recordings in the live call listWhen a call is complete, it will show in the Surgery Connect call list in white and show the Play Recording Icon
- Find call recordings in the archived calls listAll call recordings are stored for up to three years. You can search for these recordings (over 24 hours old), in the Archived Calls view.