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All calls are recorded and are kept for three years. These recordings can be accessed through the Call List in the User Console

Call recordings - Introduction

When a call is complete, it will show in the Surgery Connect call list in white and show the Play Recording Icon

Find call recordings in the live call list

All call recordings are stored for up to three years. You can search for these recordings (over 24 hours old), in the Archived Calls view.

Find call recordings in the archived calls list

User Console - Call Recordings

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