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Supervisors can access and edit their extensions (desk phones) from within the Configuration Console.

Configuration Console - Extensions Overview

Users and Groups can be assigned to specific extensions. This helps them log in quickly or restricts that extension to named users only.

Managing Members

Internal ringtones can be changed. You can do this to help you identify different groups.

Changing Ringtones

Configuration Console - Extensions

Create a custom design with text, images, and links

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Academy

Find answers and get help from Intercom Support and Community Experts

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